Privacy Policy

Last Updated: January 2025

Introduction

Welcome to Potty Pal ("we," "our," or "us"). We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

Information We Collect

Personal Information

When you create an account, we collect:

• Email address
• Name (optional)
• Password (encrypted)

Pet Information

Information about your dogs, including:

• Dog name, breed, sex, age, and weight
• Dog photos (if you choose to upload them)
• Activity logs (feeding times, potty breaks, walks, etc.)
• Notes and observations about your dog

Usage Information

We automatically collect certain information when you use our app:

• Device information (device type, operating system version)
• App usage statistics
• Crash reports and error logs

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Create and manage your account
• Track your dog's activities and generate predictions
• Send you notifications about your dog's scheduled activities
• Process subscription payments
• Respond to your support requests
• Analyze app usage to improve features
• Detect and prevent fraud or abuse

Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

Family Sharing

When you invite family members to your account, they will be able to see:

• Dog profiles and information
• Activity logs and history
• Names and emails of other family members

Service Providers

We work with third-party service providers who help us operate our app:

• Amazon Web Services (AWS) - Cloud hosting and data storage
• Apple - Payment processing and push notifications

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure cloud infrastructure (AWS)

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and associated data
• Export your data
• Opt-out of marketing communications
• Object to certain processing of your data

To exercise these rights, please contact us at privacy@potty-pal.com.

Children's Privacy

Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

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